We're taking calls until 1pm again today
Thank you for your support yesterday afternoon as your dedicated payroll adviser took a break from the phones to focus on your Start of Year instructions. The team's made great progress, but as there are still big volumes coming in they'll only be taking your calls until 1pm again today.
We're prioritising your pay-impacting instructions, and we're processing all your instructions as quickly as possible.
Thank you for your patience.